Terms and Conditions
Last updated: October 16, 2026
These terms govern your use of the Neutral Health Group website and your purchases from us. By using the site you agree to them. Placeholder text; detailed terms to follow.
1. About us
This website is operated by El Creative LLC, doing business as Neutral Health Group. References to "we", "us" and "our" mean El Creative LLC.
2. Use of the site
You agree to use this site only for lawful purposes and in a way that does not infringe the rights of others or restrict their use of the site. We may update or discontinue any part of the site at any time.
3. Products and intended use
Neutral Health Group products are grooming products for dogs. They are not veterinary medicines and are not intended to diagnose, treat, cure or prevent any disease. For external use on dogs only. Keep out of eyes. If irritation develops, stop use and ask your veterinarian.
4. Orders, pricing and payment
All orders are subject to acceptance and availability. Prices are listed in US dollars and may change without notice. We reserve the right to refuse or cancel an order, for example in the case of a pricing error or suspected fraud, in which case you will be refunded in full.
5. Intellectual property
All content on this site, including text, images, logos and product names, is owned by or licensed to us and may not be copied or used without our written permission.
6. Limitation of liability
To the fullest extent permitted by law, we are not liable for indirect or consequential damages arising from your use of the site or products. Our total liability is limited to the amount you paid for the product in question.
7. Changes and governing law
We may update these terms from time to time; the version posted on this page applies. These terms are governed by the laws of the United States and the state in which El Creative LLC is organized.
8. Contact us
Questions about this page? Email us at support@neutralhealthgroup.com and we'll get back to you.