Privacy Policy

1. Information we collect

We collect information you provide directly, such as your name, email address, shipping address and payment details when you place an order or sign up for our emails.

We also collect limited technical information automatically, such as your device type, browser and pages visited, through cookies and similar technologies.

2. How we use your information

We use your information to process and deliver orders, provide customer support, send order updates, and, if you opt in, send occasional emails about new products and grooming tips.

We may also use aggregated data to understand how people use our site and to improve it.

3. Sharing your information

We do not sell your personal information. We share it only with trusted service providers who help us operate our business, such as payment processors, shipping carriers and email platforms, and only as needed to perform their services or as required by law.

4. Cookies

We use cookies to keep the site working, remember your preferences and understand site traffic. You can control cookies through your browser settings, though some features may not work without them.

5. Your choices and rights

You can unsubscribe from marketing emails at any time using the link in any message. Depending on where you live, you may have the right to access, correct or delete your personal information. Contact us to make a request.

6. Data security and retention

We take reasonable steps to protect your information, but no method of transmission or storage is completely secure. We keep your information only as long as needed for the purposes described here or as required by law.

7. Contact us

Questions about this page? Email us at support@neutralhealthgroup.com and we'll get back to you.